Contact HECCEI customer service team

Please read our FAQS before contacting us, chances are we’ve answered your question there.

If you have a question about your order, please visit the ‘order history’ section of your HECCEI account.

To ensure that Our response reaches your inbox please add [email protected] to your email address book.

Contact us :

Our working hours are Monday-Friday 08:00 – 20:00 and 08:30 – 17:00 on Saturday. You can reach out to us by sending us an email or leaving us a message below.

email:[email protected]

We’ll be very happy to help.

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Business Address:



1390 Chain Bridge Rd, Suite 69

Mclean, VA 22101


Shenzhen Zhonghan Enterprise Management Co., Ltd.

Building 2, Shentebian Science and Technology Park, Qiling North Road, Buji Street, Longgang District, Shenzhen Guangdong 518000



20-22 Wenlock Road
N1 7GU