Please read our FAQS before contacting us, chances are we’ve answered your question there.

If you have a question about your order, please visit the ‘order history’ section of your HECCEI account, or click the ‘Track Orders’ button below, and use the ‘contact the seller’ button found on each order.

Track Orders

To ensure the Our response reaches your inbox please add service@hecceishop.com to your email address book.

Contact us

Our working hours are Monday-Friday 08:00 – 20:00 and 08:30 – 17:00 on Saturday. You can reach out to us by sending us an email.

We’ll be very happy to help.